ProjectsAccount Management & Production

Account Management & Production

How do creative agencies build enterprise loyalty from the ground up? At soona, I worked as a Senior Account Manager, Producer, and Loyalty Strategist, helping define what long-term client relationships could look like as the company scaled.

I managed a $4.5M portfolio of enterprise clients, reported directly to C-suite teams, and partnered closely with UX to analyze customer insights across key touchpoints.

By translating data into clear strategy and aligning sales, production, and client experience teams, I helped shift enterprise accounts from transactional engagements to trusted, repeat partnerships built for growth.


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Partnership with Amore Pacific
Partnership with Blue Buffalo
Partnership with Bizzy
Partnership with Subset
Partnership with Loftie
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